About Us
River Valley Health (RVH), formerly Cherokee Health Systems, is a Federally Qualified Health Center that serves about 70,000 patients each year. RVH is committed to ensuring that every East Tennessean gets access to high-quality healthcare. We provide care in an outpatient setting, and we offer a wide array of comprehensive health services, including integrated primary care and behavioral health, dental, optometry, and pharmacy. All of our services are available to children, adults, and seniors who have coverage through private insurance plans, coverage through state programs like TennCare or CoverKids, and those who have no health insurance coverage.
Mission
The mission of RVH is to enhance the health and well-being of our community by providing high-quality, integrated, comprehensive, and person-centered healthcare for all.
In 2024, RVH:
- Served 66,766 patients
- Provided 365,106 services
- Served 19,500 new patients
Values
In support of this mission, RVH is committed to:
- Assuring quality and compassionate health services regardless of ability to pay
- Pursuing organizational excellence through innovation and growth
- Nurturing community partnership and collaboration
- Engaging patients as active participants in their own healthcare
- Addressing the social and environmental factors related to health
- Honoring the voices of patients, families, and communities
- Fostering a work culture that is just, safe, and conducive to personal and professional growth
- Supporting training, education, and research to advance efficacy of care
- Maintaining financial strength and stability
Vision
To be recognized as an exemplar center for community health through clinical care, outreach, community engagement, teaching, and translational research.
A Message From Our CEO:
On behalf of our Board of Directors and Staff, I want to welcome you to River Valley Health's website. I invite you to browse our web pages to learn about who we are, what we do, how to access services, available employment opportunities, and much more. River Valley Health (RVH) is a non-profit organization, and as such our resources are dedicated solely to serving our mission. We are honored to be a health home, a provider of choice, and safety net with a steadfast dedication to care for all regardless of ability to pay. Our scope of services includes primary care, behavioral health, dental, pharmacy, and optometry. We are proud to be nationally recognized for our high quality and team based integrated model of healthcare. As a community-based organization, we are also invested in outreach, training and education, research, and collaboration at the local, state and national levels. Without question, our strength is our staff. They are an exceptional team of professionals who care for our patients and each other with compassion and commitment to excellence. Whether you are a current or prospective patient, community partner, or employee, we are grateful for your interest in supporting our common goal... Together, Enhancing Life.”
-Sincerely, Parinda Khatri, PhD
CEO of River Valley Health
